FAQ's

Saving you money from the start!

Compared to hiring a permanent assistant, our pricing plans will pay for itself as soon as you start handing tasks over. With us you get support when you need it for half the cost of hiring an employee. In this current climate, it’s key that you utilise experienced virtual support with the right experience and systems already in place.  Here are some questions people often ask us.

Book yourself in for a call with us. We’ll start by finding out a little bit about you and your business, then we’ll suggest the level of support we feel is suitable.

Once we’ve had our initial discussion and agreed on the level of support required, we’ll send you a proposal and quote to review.

We have an introductory package which includes the hours used to setup systems. All packages are paid upfront.

Yes, the more hours you buy, the less they cost. They can cost as little as £25 per hour.

Yes, thanks to branded email, you can easily give us a company email address to work from.

Whilst our preference is to work with our clients on a more regular basis, we do have some clients who use us ad-hoc, as and when their business requires for additional support. Details will be agreed and included within your contract.

We keep a running total of time (by the second) spent on your tasks. We’ll send you a monthly report along with your Invoice. If you’re running low on time, we’ll let you know.

On some of our plans (20 hours per month + only), your unused hours roll over for up to 30 days.

We will sign a comprehensive Non-Disclosure Agreement, created by legal professionals, to protect your confidential information. In addition, we provide a highly secure environment, utilising encrypted software and always via a VPN, through which to exchange your information. Your VA Today is fully compliant with the ICO (Information Commissioner’s Office), is fully insured for Public & Products Liability, Professional Indemnity and Property – Portable Equipment.

QUALITY, FLEXIBLE & AFFORDABLE

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Your VA Today

An FTE

Address

Virtual PA Edinburgh

An Executive Assistant Service (formerly Your VA Today), providing a wide range of virtual assistant and online business support services.